Featured case STUDY

Reduced recurrence of deviations by 40% within 3 months

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challenge:

A global manufacturer was facing recurring deviations, extended cycle times, and customer dissatisfaction due to persistent quality issues at a third-party manufacturing site. Support was needed to analyze root causes and implement sustainable corrective actions.

APPROACH:

  • Participated in non-conformance investigations and root cause analysis.
  • Partnered with internal quality and supplier teams to streamline CAPA processes.
  • Identified and helped close communication gaps between the client and the third-party manufacturer.

result:

  • Reduced recurrence of deviations by 40% within 3 months.
  • Improved response time to quality incidents by 25%.
  • Enhanced documentation to align with compliance standards and audit expectations.

case study #2

Boosted visibility for soccer-friendly venues such as bars and sports centers.

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challenge

A sports tech startup needed a user-friendly digital platform to increase visibility and connection among soccer fans and players across the U.S., especially ahead of the 2026 World Cup.

approach

  • Conducted user surveys and interviews to understand needs and pain points.
  • Ran usability testing with 10 participants to identify key design improvements.
  • Designed a community hub for users to join pickup games, find events, and connect locally.
  • Conducted user surveys and interviews to understand needs and pain points.
  • Conducted a second round of testing to validate and refine user experience.

result

  • Delivered a centralized digital hub that connects users with pitches, community groups, and events.
  • Boosted visibility for soccer-friendly venues such as bars and sports centers.
  • Positioned the platform to drive national engagement leading up to the 2026 World Cup.

case study #3

Managed production scheduling, inventory control, and packaging coordination end-to-end.

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challenge

A small-batch smoothie brand needed end-to-end support to validate its business concept, enter the market strategically, and build brand awareness with limited resources.

approach

  • Conducted a feasibility assessment to ensure operational readiness.
  • Identified vendors, sourced ingredients, and established production workflows.
  • Developed a timeline to align launches with vendor events for iterative feedback.
  • Built SOPs around quality control, inventory management, and customer experience.
  • Drove grassroots marketing through local community events and strategic brand positioning.

result

  • Successfully launched at local events and pop-ups, validating product-market fit.
  • Created operational SOPs, supplier checklists, and QC protocols for small-batch production.
  • Managed production scheduling, inventory control, and packaging coordination end-to-end.

case study #4

Achieved and maintained GFSI-recognized scheme compliance and reduced customer complaints by 40% in 6 months through proactive root cause tracking.

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CHALLENGE

A growing food packaging manufacturer operated without a formal Quality Management System (QMS). With rising customer audits and internal inefficiencies, a structured, scalable quality framework aligned with GFSI standards became essential.

APPROACH:

  • Led internal audits, inspections, and management reviews to track compliance.
  • Developed and maintained a HACCP system, including CCP oversight and training.
  • Conducted system validations, documented findings, and drove continuous improvement.
  • Managed external audits (certification bodies, customer, and regulatory) to successful outcomes.
  • Delivered targeted food safety training to enhance team awareness and compliance.

RESULT:

  • Achieved and maintained GFSI-recognized scheme compliance.
  • Reduced customer complaints by 40% in 6 months through proactive root cause tracking.
  • Passed all external audits with zero major non-conformances.
  • Boosted employee engagement with quality systems via training and real-time metrics.

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