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case STUDY #1

Improving Third-Party Quality Oversight in Manufacturing

INDUSTRY: HEALTH & LIFE SCIENCES

challenge:

A global manufacturer needed support reviewing non-conformances at a third party site. Quality issues had led to recurring deviations, increased cycle times and customer dissatisfaction.

APPROACH:

  • Participated in non-conformance investigations and root cause analysis.
  • Collaborated with quality and supplier teams to streamline corrective action processes.
  • Identified communication gaps between the client and the third-party manufacturer.

result:

  • Reduced recurrence of deviations by 40% in 3 months.
  • Improved response time to quality incidents by 25%.
  • Helped enhance documentation processes to meet compliance standards.

case study #2

Designing a Digital Platform for Soccer Enthusiasts

industry: sPORTS TECH (UX/UI DESIGN)

challenge

A sports tech startup needed a digital platform to increase visibility and connection among soccer fans and players across the U.S.

approach

  • Conducted user surveys & interviews to understand demographics, pain points and needs.
  • Performed usability testing with 10 users to identify areas for improvement.
  • Developed a community hub feature for users to discover and join local fan groups and pickup games.
  • Ran a second round of tests to validate design changes.

result

The business now has

  • A centralized digital hub that connects users with nearby pitches, events and community groups.
  • Improved visibility for soccer-friendly venues like bars and sports centers
  • Improved positioning to contribute to nationwide engagement leading up to the 2026 World Cup.

case study #3

Food Startup Strategy & Execution- Project-Based Engagement

industry: consumeR GOODS (food & Beverage)

challenge

A small-batch smoothie brand required end-to-end support in planning and executing a market entry strategy. The objective was to validate the business concept, establish foundational operations, and build brand presence with limited initial resources.

approach

  • Efforts began with a feasibility assessment to ensure operational viability. Key milestones included identifying vendors, sourcing ingredients and setting up small-scale production workflows.
  • Developed a timeline to align production with vendor events, allowing real-time feedback and iterative improvement.
  • Processes were built around quality control, inventory management and customer experience. Marketing efforts focused on grassroots brand awareness through community events and strategic positioning.

result

  • Successfully launched at local events and pop-ups, validating product-market fit through direct customer engagement.
  • Created operational SOPs, supplier checklists and quality control measures tailored to small-batch food production.
  • Managed production scheduling, inventory control and packaging coordination.

case study #4

Building a scalable Quality System from the Ground Up

INDUSTRY: FOOD PACKAGING MANUFACTURING

CHALLENGE

A growing food packaging manufacturing company lacked a structured quality management system. With increasing customer audits, and internal inefficiencies, the company needed expert support to build a robust quality framework aligned with GFSI standards.

APPROACH:

  • Led internal audits, inspections and management reviews to track compliance and drive accountability.
  • Spearheaded the development and maintenance of the HACCP system, including critical control point (CCP) oversight and employee compliance.
  • Conducted system validations, documented findings and led continuous improvement initatives.
  • Managed external audits (certification bodies, customer and regulatory) with successful outcomes.
  • Managed customer satisfaction reporting, including complaint investigations, trend analysis and CAPA follow-up.
  • Trained production teams on food safety awareness and best practices for CCP adherence.

RESULT:

  • Achieved and maintained compliance with GFSI-recognized schemes.
  • Reduced customer complaints by 40% over 6 months through root cause tracking and preventative controls.
  • Successfully passed all external audits with zero major non-conformances.
  • Improved staff awareness and participation in quality programs through targeted training and real-time performance monitoring.
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