the workbench
We asked our followers to vote on a hot topic. Is the 40 hour workweek outdated in today’s business world or is it still relevant? The results were fascinating!
five things to do in the first 48 hours after a recall
0-4 hours: stop the spread
- Activate the recall team.
- Confirm the recall trigger.
- Immediately place the affected lots on hold.
- Stop distribution.
- Preserve evidence.
4-12 hours: establish the scope
Determine:
- How much product was produced.
- How much remains under company control.
- How much was shipped.
- Which customers received it.
12-24 hours: regulatory + customer action
- Notify the appropriate regulatory authority.
- Determine whether a public recall notice is required.
- Notify affected customer/distributors.
- Establish a single source of truth for recall data.
24-48 hours: verify and investigate
Track:
- Customers contacted
- Product quantities shipped.
- Product returned.
- Product accounted for.
Then continue with root-cause investigation.
April 20th 2025
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